PLEASE READ OUR CANCELLATION AND REFUND POLICY IN ITS ENTIRETY.
We know that you --as a well-informed customer-- are reviewing the following information before booking.
You may cancel your participation in NOA IS DOPE presented by NOA IS DOPE at any time, but please be aware of the following cancellation policy:
ALL payments are non-refundable, including deposits, late fees, full payments and installment payments. The ONLY exception to this policy is if (1) you request a deposit refund within 72 hours of you submitting the payment or (2) NOA IS DOPE determines that the trip must be cancelled in its entirety for any reason in which case we will notify all parties via email and provide refund instructions.
All travel arrangements are your responsibility and at your own cost. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with, or for any irregularities in your documentation required for travel.
Unforeseen situations may present themselves to our guests and for those circumstances, situations and occasions we HIGHLY recommend that you purchase adequate travel insurance to cover you for your retreat.
CHARGEBACKS (REFUND REQUEST(S) DIRECTED FROM YOUR BANKING INSTITUTION)
All chargeback notifications received via your bank will be considered cancellation of your NOA IS DOPE reservation. All documentation, including confirmation of receipt of all travel policies & agreement signatures will be provided to the banking institution as confirmation of payment application according to all agreed upon terms.
TRANSFERS
You may transfer your reservation to another person subject to the procedures in this paragraph and acceptance by NOA IS DOPE. Such transfer must be made no later than JUNE 30, 2022. In order to make the transfer, the owner of the reservation must contact NOA IS DOPE to obtain a transfer form. The reservation owner must complete the transfer, which includes the contact information for the recipient. The NOA IS DOPE team will contact the recipient of the transfer for them to complete a Transfer Acceptance Agreement and a Registration Agreement. The transfer between the transferor and recipient may be as a gift or as a sale between the two parties, which will be considered completely independent of NOA IS DOPE.
ROOMMATE CANCELLATION
If you purchase the double bed double occupancy with a chosen roommate, understand you are 100% responsible for the reservation. Should your roommate cancel, you are responsible for completing the remaining payments of your cancelled roommate. At your request, the NOA IS DOPE host will make all the best efforts to secure an alternate roommate for you, but resolving a roommate cancellation on your behalf is not the responsibility of NOA IS DOPE.
LIABILITY
Please understand that you are responsible for your own health and well-being during the retreat. NOA IS DOPE will not be held liable for any injuries or other medical or emotional problems that may occur, are sustained or aggravated during or after your time on retreat. NOA IS DOPE will not accept any responsibility for cancellations, delays or changes caused by war, threat of war, terrorist actions, closure of airports, civil strike, industrial action, natural disasters, technical problems to transport, illness of participants or close relatives/pets, acts of God or any other events beyond our control. Neither can we be responsible for any loss or damage of property or disruption of program cut to circumstances beyond the control of NOA IS DOPE.
Do not hesitate to CONTACT US should you have any questions.
